Question 1

Will I get exactly the same item as in the photo?

Accepted Answer

For most items – yes! What you see in the photo is what you get. But some pieces (like sea tiles) are unique and may differ slightly. Don’t worry – I’ll always send you photos of the exact item for approval if it differs from what’s on the website.

Question 2

What are sea tiles?

Accepted Answer

Sea tiles are ceramic pieces that once ended up in the sea and were smoothed by it over the years. I collect them on the shore after storms. I don’t paint or process them – I simply collect and glue them. Each one is unique! After your order, I’ll send you current photos so you can choose the one you like best.

Question 3

Do you restock sold‑out items?

Accepted Answer

Most of my items exist in single copies or in very small batches. But if you liked something, message me – I may be able to create something similar.

Question 4

Who is behind Belsbox?

Accepted Answer

Just me! I design, create, and package every order myself. Each item gets my personal attention and care.

Question 5

How quickly do you ship orders?

Accepted Answer

Usually, I ship the same day (if the post office is open). But since I work alone, during busy times there may be a slight delay – in that case, I’ll definitely contact you. Custom orders also take additional time.

Question 6

Where do you ship to?

Accepted Answer

I ship worldwide from Montenegro. Delivery usually takes 1–2 weeks. After shipping, I’ll send you a tracking number so you can follow your parcel.

Question 7

What payment methods do you accept?

Accepted Answer

I accept payments via Wise and PayPal – reliable services you can use with almost any card or account. If you have trouble paying, message me by email, Instagram, or Telegram – we’ll sort it out.

Question 8

Can I order a custom piece?

Accepted Answer

Of course! If you want a custom design or a variation of an existing product – just message me. I love making special items for special people.

Question 9

How do I take care of handmade items?

Accepted Answer

Each item is unique, but in general: treat them gently! Avoid harsh chemicals, high heat, and prolonged sun exposure. For printed fabrics, use delicate washing modes and low temperatures.

Question 10

Do you wash the t-shirts after making manhole prints?

Accepted Answer

No, I don’t wash t-shirts after printing. But don’t worry – I always thoroughly clean the manhole cover before printing, both for hygiene and to ensure the paint adheres properly.

Question 11

Can I wash the manhole‑print t‑shirts in a washing machine?

Accepted Answer

Yes! I use high‑quality, time‑tested fabric inks designed to last. To keep the print looking great, wash at low temperatures on a gentle cycle.

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